Calendly sub-processors (GDPR, CCPA)
Calendly uses sub-processors to assist with the provision of our services to our customers. These sub-processors may process customer data. The identity, processing activity, contact information, and processing location of each sub-processor is listed in the table below.
NOTE: This list is updated as sub-processors are added or removed. If you would like to be notified when updates to this list occur, please sign up here.
Calendly Sub-processors
Sub-processor Name | Processing Activities | Data Protection Officer Contact Details | Locations of Data Center(s) |
Ada | User support chat management | USA, Canada | |
Aiven | Infrastructure | USA | |
Amazon Web Services | Infrastructure | USA | |
Assembled | User support management | USA | |
Cloudflare | Content Delivery Network (CDN) and Distributed Denial of Service (DDoS) mitigation | USA | |
Datadog | Infrastructure performance monitoring and business Analytics | USA | |
E-HAWK | Malicious actor detection and prevention | USA, Netherlands | |
Elasticsearch | In-app search services | USA | |
Infrastructure and analytics | Web Intake Form: | USA | |
Hex | Product related data analysis and visualization | USA | |
Hyperdoc (a.k.a. Recall.ai) | Processes audio/video recording for Calendly Notetaker | DPO: [email protected] | USA |
Intercom | Customer support enablement | USA | |
Loris.ai | Customer support tool | USA | |
Monte Carlo | Data quality observability | USA | |
OpenAI | AI features, Notetaker meeting summaries, SMS compliance | USA | |
Pendo | Product experience tool | USA | |
Redis | Manages in-memory data storage and caching services | USA, Israel | |
Sprig | Customer feedback tool | USA | |
Tableau | Data analytics and visualization | USA | |
Temporal Technologies | Supports background workflows to sync Gmail metadata for contact email threads | USA | |
Twilio | SMS provider and domain-based message authentication, reporting and conformance | USA | |
Upscope | Interactive screen sharing for customer support assistance | USA, UK | |
Zendesk | Customer service communication tool | USA |