Admins FAQs
From the Users page in the Admin Center, owners and admins can invite and remove users, assign or change roles, manage pending invites, apply bulk actions, and export a CSV list of organization members. They can also transfer ownership, manage seats, assign users to groups or managed events, and track key user details like roles, calendar connection status, and recent scheduling activity.
Groups in Calendly help admins organize users by department, team, or location so they can manage members, delegate permissions, and track meetings and activity at a group level. Owners and admins can manage all groups, while group admins can oversee users and reports for their assigned groups without needing full admin access. Enterprise customers can also use SCIM to automatically provision users into groups.
The Admin Center is where owners, admins, and group admins manage users, groups, and organization-wide settings in Calendly. From the Admin Center, you can view organization activity, manage users and roles, organize groups, control login and security settings, handle billing, and configure scheduling settings like permissions, branding, managed events, and workflows. Users without admin access will only see the organization directory.
Admins can manage Workflows across their organization to ensure consistent email and text communication and reduce no-shows. Owners and admins can create and manage Workflows for Managed Events, while admins can also manage Workflows for individual users’ personal event types. Shared event Workflows can be managed by owners, admins, and shared event owners, and team event Workflows can be managed by owners, admins, and team managers.
Only if you allow it. You can enable or disable editing by section when you set up the Managed Event.
Calendly syncs updates to all shared events — but only for the sections where editing is turned off.
Not directly. You’ll need to create a new Managed Event and reassign it to your team.
Currently, you can create One-on-One events or Group events as Managed Events.
After a user is added through SCIM, Calendly sends them an email invitation. The user must accept the invite and sign in using SSO to complete setup. Once they sign in, they’ll take one of your available seats.
If the user doesn’t receive the invite, contact Calendly support and let us know whether the user is a new employee. Enabling SCIM doesn’t affect the user’s calendar or existing integrations, and admins can assign Managed Events or groups after the user is provisioned.
When SSO is enabled, all users are immediately signed out of Calendly and must log back in using their identity provider (IdP) credentials. From that point on, users can no longer sign in with a Calendly password and must use SSO to access their account.
Admins and owners still have the option to Log in using another method, which is useful for troubleshooting or disabling SSO if there’s an IdP issue. Enabling SSO doesn’t change users’ calendars or integrations, but users outside of your IdP won’t be able to log in—so be sure to notify your team before turning it on.